Regular Memberships can be cancelled at any time, however, there are cancel deadlines to be aware of to prevent further dues from being processed and Multi-Month Memberships will ship for the duration of the term when canceled, however they will not renew once that term is complete. To cancel a Regular Membership, login to your Account , go to Update Billing Details and complete the Cancel Request Form.
Regular Memberships: Dues are collected upon joining for the first box, and that box is put into the fulfillment process. The first month can't be cancelled unless the cancel request is received the same day the membership was created. In this instance, a void or refund can be issued to prevent the first box from shipping.
- Monthly Memberships can be canceled to prevent the next month's dues from being processed and a box from shipping, however the cancellation must be completed before the 1st of the next billing month.
- Annual Memberships are processed at the time of joining and cannot be cancelled for the duration of their term or refunded, however, they can be transferred to a new recipient. 3 ,6, and 12 Month Memberships can be canceled to prevent them from renewing at the end of the term purchased.
Gift Memberships: Gift Memberships are non-cancelable. If for the Giftee (recipient) does not wish to continue receiving the boxes from their Gift Membership, the Giftee or Gifter (giver) can request that the remaining boxes be given to another person. If a Giftee changes their mind about a Gift Membership, it must be canceled the same day it is purchased to be canceled. If Email Gift Message has been set to be sent immediately, the Giftee will need to be contacted to advise them that their gift has been canceled.
It's hard to judge whether the service is a fit after a single month since products do vary month to month. We recommend trying the service for at least 3 months before canceling to determine if it's a fit for you. This way, you will see the variety over a few months to give you a good sense for what the service is like.
NOTE: To prevent another box from shipping, be sure to cancel BEFORE the 1st of the next billing month. Dues are processed between the 2nd-7th of each month. Cancellations submitted ON OR AFTER the 1st of the billing month will take effect the following month. For example, if you cancel your membership on July 4th, your August dues will still be processed between July 2nd-7th and the August Goodbeing Box, which ships and the end of July, will be your last. No further dues will be processed nor boxes shipped after that.
This chart sets forth the cancel deadline for all Regular Memberships.
|Cancel Deadline||Plan Renewal Date|
|12/31||1/2 - 1/7|
|2/28||3/2 - 3/7|
|3/31||4/2 - 4/7|
|4/30||5/2 - 5/7|
|5/31||6/2 - 6/7|
|6/30||7/2 - 7/7|
|7/31||8/2 - 8/7|
|8/31||9/2 - 9/7|
|9/30||10/2 - 10/7|
|10/31||11/2 - 11/7|
|11/30||12/2 - 12/7|
|1/31||2/2 - 2/7|
For example, if your Monthly Membership is billed January 15th, your first box ships the first week in February and the second box (the March box) bills February 1-7th. To prevent being billed for the March box before you receive your first box, you will need to place a hold on your membership or cancel before March 1st.