You will receive a tracking email, but keep in mind that often, labels are printed well in advance of when the box actually leaves us to allow us to pack and customize each box. In some case, the ship date may be a full week before the box actually departs our shipping facility in Tennessee, which may make it appear that your box is lost in transit. It most likely is not.Please note: The actual ship date may not be accurately reflected by your tracking link, so please allow for a 5 business day departure window around the listed "ship date". This is due to shipper restrictions that limit the number of days we can enter between when we print the shipping label and packing slip to customize your box, and what we have to list as the "ship date".Boxes usually depart from our facility between the 5-10th of the month, depending on when you joined. Click through to track your delivery and check below for a sneak peek of what to look forward to in the coming months!
Barring weather related or other shipper caused delays, you can expect to receive your shipment within 3-10 business days after it leaves us. Please note that boxes being shipped to rural areas or destinations further from Tennessee location may take longer to arrive.
General timelines are as follows:
7-10* days if you're on the West Coast
2-5* days if you're in the Midwest
4-7* days if you're on the East Coast
*Up to 12 business days for some rural or hard to access addresses. Expect a transit time of 14 days if you live in Hawaii or Alaska.
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